Privacy Policy

Last Updated: May 8, 2025

Reinwood Therapy LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at reinwoodhealing.com (the “Website”) or interact with our services. By using the Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, or other details you provide when contacting us or requesting services.
• Health Information: If you share health-related information (e.g., through contact forms or appointment requests), it is treated as protected health information under the Health Insurance Portability and Accountability Act (HIPAA).
• Usage Data: Information about your interactions with the Website, such as IP address, browser type, pages visited, and time spent.
• Cookies and Tracking: Data collected via cookies and similar technologies, as described in our Cookie Policy.

2. How We Use Your Information

We use your information to:

• Respond to your inquiries and schedule appointments.
• Provide and improve our therapy services.
• Analyze Website usage to enhance user experience.
• Comply with legal obligations, including HIPAA for health information.
• Send you updates or promotional materials, with your consent where required.

3. How We Share Your Information

We do not sell your personal information. We may share your information:

• With service providers (e.g., hosting or analytics providers) who are contractually obligated to protect your data.
• To comply with legal requirements, such as court orders or HIPAA regulations.
• With your consent, for example, when referring you to another provider.

4. HIPAA Compliance

As a therapy provider, we comply with HIPAA to protect your health information. Any health-related data you provide is stored securely and shared only as permitted by HIPAA and with your authorization, where required.

5. Your Rights

Depending on your location, you may have rights under laws like GDPR or CCPA, including:

• Accessing or correcting your personal information.
• Requesting deletion of your data, subject to legal obligations.
• Opting out of marketing communications.
• Requesting a copy of your health information under HIPAA.

To exercise these rights, contact us at wecare@reinwoodhealing.com.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption for health data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies to enhance your experience. For details, see our Cookie Policy. You can manage cookie preferences through our consent tool.

8. International Data Transfers

If you access the Website from outside the United States, your data may be transferred to the U.S. We comply with applicable laws for such transfers, including GDPR requirements for EU residents.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with the “Last Updated” date. Your continued use of the Website constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Reinwood Therapy LLC
3743 Mulberry Drive, St. George, Utah 84790
Email: wecare@reinwoodhealing.com
Phone: 1-844-757-2624